Frequently Asked Questions
- How do I clean my new window treatments?
We recommend the occasional vacuuming of valances and panels to remove dust. Spot cleaning is recommended for valances with trim. Dry cleaning is recommended for valances without trim.
- What is a rod-pocket valance?
Rod-pocket valances have a pocket or casing that runs across the top of the valance, allowing for the insertion of a curtain rod. Rod-pockets for ready-made valances are 1-1/2” or 3” wide. Valances look great either shirred on a rod or hanging flat on a rod. Decorative drapery rods, continental flat rods, and thin lockseam rods are available hardware options that will greatly enhance the free-flowing look of these styles.
- What is a front-tab valance?
Front-tab valances, such as the Victory Swag, are styled with tabs, and are beautifully enhanced when displayed on decorative drapery rods.
- What is the difference between a lockseam curtain rod, a continental curtain rod, and a decorative pole?
Both the lockseam curtain rod and the continental curtain rod are sturdy, telescoping metal rods that are available in many widths and projections, and in single, double and triple configurations. Both styles are designed to support rod pocket valances and panels. The differences between the styles are: The lockseam curtain rod is narrow in width. The continental curtain rod is flat-faced and is 2-½ inch wide. Decorative rods have a decorative finial at each end. Made of wood, iron, metal, and resin, decorative poles come in a plethora of styles, finishes, and lengths. They are designed to support valances and panels.
- Where are your products made?
At RLF Home, we design and manufacture luxurious window treatments, bedding, and home furnishings from our factory in Hartford, Connecticut. Our 30,000 square foot facility is equipped with the latest machinery and technology. Expert personnel manage production, from product development to design and manufacturing, at this location.
- What is the difference between a comforter and a duvet?
A comforter is a quilted bed cover that is filled with Dacron batting. Our comforters are made with 100% polyester batting and are knife-edged all around or cord-trimmed on 3 sides. Comforters are backed with natural lining, and are quilted with a diamond pattern. A duvet is a removable cover that encloses a down comforter, blanket, or quilt. Our duvets are made with an opening at the back and fastened by buttons. They are knife-edged all around or cord-trimmed on 3 sides, and are backed with natural lining. Our duvets are sold without inserts.
- What is a bed skirt “drop”?
A bed skirt “drop” refers to its length, and is measured from the top of the box spring to the floor. The standard “drop” for a ready-made bed skirt is 15”. For custom bed skirts made with an 18” or 21” drop please contact firstname.lastname@example.org.
- Who can use your custom workroom?
Our custom workroom is open to-the-trade, i.e.: interior designers and decorators. If you are an interior designer or decorator and would like more information about how to open an account with us, please contact us at email@example.com
If you are looking for a custom product that cannot be found in our ready-made line, we will be happy to assist you. Please contact us at firstname.lastname@example.org.